At Nexly Solutions, we are committed to ensuring customer satisfaction with our products. If you're not completely satisfied with your purchase, we offer a hassle-free return policy to address your concerns.
Returns can be initiated for unused and undamaged products within 30 days of purchase. Items must be in their original packaging and include all accessories and documentation.
To start a return, contact our customer support team with your order details and reason for return. You will receive a return authorization and step-by-step guidance for the process.
Once your return is received and inspected, we will issue a refund to your original payment method within 5-7 business days. Alternatively, you can opt for store credit for future purchases on Nexly Solutions.
Please note that refunds may not be granted for products that are used, damaged, or not in their original condition. Additionally, return shipping costs may be deducted from the refund amount, depending on the circumstances.