At Nexly Solutions, we recognize that plans can change. If you need to cancel your order, please follow the guidelines outlined below:
You can cancel your order within 24 hours of placing it. Reach out to our support team promptly to ensure your cancellation is processed before the order is prepared for dispatch. If the order has already been shipped, our returns policy will apply.
Custom-made or specially ordered items, as well as perishable goods, are not eligible for cancellation. Kindly review product specifications before finalizing your purchase.
To cancel your order, email us with your order details and a cancellation request. Our team will verify the request and provide confirmation. Refunds, if applicable, will be processed promptly.
For any inquiries or assistance related to cancellations, contact our customer service team. We’re here to help!